Shipping Policy

Shipping Policy for PehnawaWear.com

Last Updated: 12/6/2023

Thank you for shopping at PehnawaWear.com. We appreciate your trust and are committed to delivering your order safely and on time. Please review our shipping policy to understand how we process and deliver your purchases.

1. Order Processing Time:

• All orders are processed within 5-6 business days (excluding weekends and holidays) after receiving payment authorization and verification.
• You will receive a confirmation email once your order has been processed, including tracking information for your reference.

2. Shipping Rates and Delivery Time:

• Shipping charges are calculated based on the weight of your order and the destination.
• We offer standard and expedited shipping options. Delivery times vary depending on the selected shipping method and your location.
• Estimated delivery times:
  • Standard Shipping: 7-8 business days
  • Expedited Shipping: 4-5 business days (Note: Actual delivery times may vary based on shipping carrier delays, customs processing, and other factors beyond our control.)

3. Shipping Destinations:

• We currently ship to all countries except Israel. If your location is not listed during checkout, please contact our customer support for assistance.

4. Order Tracking:

• Once your order is shipped, you will receive an email with a tracking number and instructions on how to track your package. You can also track your order by logging into your account on our website.

5. Customs and Import Taxes:

• Customers are responsible for any customs and import taxes that may apply to their order. PehnawaWear.com is not responsible for delays or additional costs incurred due to customs processes.

6. Shipping Delays:

• In rare cases, shipping delays may occur due to unforeseen circumstances such as weather, natural disasters, or other events beyond our control. We appreciate your understanding in such situations.

7. Incorrect Shipping Information:

• It is the customer’s responsibility to provide accurate shipping information. Please double-check your shipping address during checkout. PehnawaWear.com is not responsible for orders shipped to an incorrect or undeliverable address.

8. Lost or Stolen Packages:

• PehnawaWear.com is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier. Please ensure that someone is available to receive the package or provide a secure delivery location.

9. Contact Us:

• If you have any questions or concerns about your order’s shipping status, please contact our customer support at [[email protected]] or through our [Contact Us] page on the website.

By placing an order with PehnawaWear.com, you agree to the terms and conditions outlined in this shipping policy. We reserve the right to update or modify this policy at any time, so please review it periodically.

Thank you for choosing PehnawaWear.com. We hope you enjoy your shopping experience with us!